CEM - Client Environment Management
The service CEM - Environment Client Management includes:
- the preparation of a test environment with the data and the production version of the client;
- regular updating of the environment with the data and versions less or emergency in production by the customer.
In this way it is always available an environment aligned (data and / or versions) with the production of usable for various purposes such as, for example, tests of new versions, training, testing new configurations of the process, etc..
The activities can be exemplified requests via SRM - Service Request Management.
itmSUITE® is a modular solution enabling the integrated management of processes supporting service management and business transformation management (portfolio, programme and project management). The core modules to start with are the shown below and many others to entich the core functionalities are available.
