EVO
The Service EVOlution (EVO) provides to the customer a number of hours of evolutive maintenance that can be activated by the customer according to their need. The main advantages of the activation of this service are:
- speed of execution - the changes required are taken over and dealt with immediately without having to wait the time of preparation of bid and with high priority;
- portability assured - the evolution maintenance interventions are included in the standard product and they are then available for later versions and therefore also covered by the service ADV (updated version);
- optimized total cost of ownership - the evolution maintenance interventions are covered by the CIM service without additional cost, thus ensuring the temporal cost optimization
- scalability - there are several cuts of EVO packages for all needs and sizes clienti.
The service EVO is therefore a unique opportunity for the most demanding customers who require adaptations and improvements itmSUITE®.
itmSUITE® is a modular solution enabling the integrated management of processes supporting service management and business transformation management (portfolio, programme and project management). The core modules to start with are the shown below and many others to entich the core functionalities are available.