Design Coordination
itmSUITE® provides full support to this activity and also assures an essential contribution to all automation areas that are strictly correlated, and in particular to Project Management . The process of Design Coordination includes both the design activities of services and the design of specific service requests (new or changed).In both cases, itmSUITE® is able to support the coordination action in the best way.
Main features of itmSUITE® useful in this area
- Management of all the aspects of the overall activity that applies to the process of design (ex. planning, costs, efforts, quality, issues and risks);
- Management of all the aspects of activity of design either as single request of a new service or as change to a service (ex. planning, costs, efforts, quality, issues and risks);
- Integration of the management of design activities with all the other management activities of lifecycle services;
- Support to the realization and documentation of outputs of service design (ex. modelling from Enterprise Architecture Management standpoint) and supported in particular by the CMS module;
- Easier monitoring of the progress of design processes and design activities.
Main benefits deriving from the adoption of itmSUITE®
- Availability of the results of service design (Service Design Package) with higher forecasting precision of times and costs;
- Higher accuracy in managing risks connected to design and, therefore, better quality (meeting expected requirements) in design outputs and consequently in the final results;
- Reduction in variations and related costs not only for design activities but, above all, for the successive stages of the service lifecycle;
- Increase in the efficiency and effectiveness of the activities of service design;
- Increase in customers and user satisfaction.
itmSUITE® is a modular solution enabling the integrated management of processes supporting service management and business transformation management (portfolio, programme and project management). The core modules to start with are the shown below and many others to entich the core functionalities are available.
