Overview of Services
A complete service ecosystem that guarantees performance and longevity.
By purchasing an iSYS product the client not only benefits from the wealth of functions available but also gains access to a vast range of services that ensure, along with the products themselves, tangible results ( guaranteeing their usefulness over time and acting as a guarantee for the package itself).
The services that contribute to the generation of these results are as follows:
- ADV – Advantage
- CEM – Client Environment Management
- CIM – Committed Incident Management
- VDM – Version Delivery Management
- SRM – Service Request Management
- EVO - EVOlution
- Saas – Software as a Service
- Software Hire
- Implementation
The services don't have to be bought in bulk; the client can choose those which best complement the services supplied in-house. The services are also available with different options for quantity and/ or levels of service and again, the client can choose those which best meet his needs.
itmSUITE® is a modular solution enabling the integrated management of processes supporting service management and business transformation management (portfolio, programme and project management). The core modules to start with are the shown below and many others to entich the core functionalities are available.
